How to craft a narrative that matters by Frances X. Frei and Anne Morriss Let’s say you’re a leader with an urgent organizational problem—anything from a broken culture to a product that no longer ...

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New York City's F and M subway lines permanently switched routes Monday. Riders in Manhattan and Queens have been preparing for the change, which the MTA hopes will reduce train congestion. The swap ...

Weekday F and M trains will swap routes starting Monday, shifting which line serves key Queens–Manhattan stations. The MTA says the swap will reduce delays by cutting the number of track merges that ...