That may sound funny, but very often a computer failure is just a wire coming loose. When you start working with a computer, take 10 minutes to find out how it’s wired up so you can check the power ...

How much tech is too much tech? And does this detract from the fundamentals of responsive maintenance and good old-fashioned customer service? Does the current abundance of riches in technology ...

Most small business owners don’t know much about basic computer maintenance and as a result, their PCs slow down or crash. The real issue is neglect: failing to update security patches and antivirus ...